Call us on Mob: 0448 855 056 - ANYTIME...24/7 - for quick answers!
For When You Need It Yesterday..
Our quoted regular turnaround time is 10 working days. But we understand that sometimes clients may need their project completed by a specific date, closer than 10 working days away. We offer Express Service for cases where your project is urgent and will need to jump the queue...
Express Service: We have 3 levels of Express Service surcharges. For when you absolutely, positively have to have it quick!
• Express 7 days - Add 25%
• Express 48 hrs - Add 33%
• Express 24 hrs - Add 50%
Conditions:
We consider the timeframe (eg 48 hrs) as being from when we actually receive the media until we deem it ready for pickup or mailout, so mail or courier delivery times are not included within our quoted timeframes.
Our mail pickup time is 10am daily.
Express Service will only be offered in cases where we consider it physically likely that we will be able to complete the project on time. In the unlikely event that we are not able to meet a requested deadline, we will waive the surcharge, but all other fees will still apply.
All Express Service offers are made in good faith. In cases where we are asked by a client to try to meet a deadline that we feel unsure we can meet, all charges including the surcharges will need to be paid in advance. Should we then fail to deliver by the specified deadline, we would agree to refund the surcharge portion only. Please be advised that this is the limit of our liability with regard to our service, and we will not entertain any claims of punitive damages that may arise from our failure to meet a deadline, for any cause.